How an engagement runs.

Documented sequence · Explicit inputs and outputs · Clean termination point at any stage · No expiring quotes, no pressure tactics
SEQUENCE SEQ.001 → SEQ.005
SEQ.001INTAKE
Free 30-minute call

Direct conversation about where you are, what you have, and what success looks like. No pitch. We tell you what we'd do; you decide whether we should. If you've already decided this isn't your firm, the call costs nothing and you walk away with our perspective.

SEQ.002SCOPING
Written engagement memo

Deliverables, timeline, price, risks, and termination conditions documented. You sign or you don't. No expiring quotes, no pressure tactics. The memo is yours to keep regardless.

SEQ.003EXECUTION
One operator on file

Same operator from start to finish. We don't subcontract custody work. The person you talked to in intake is the person doing the work. You have their direct contact for the duration of the engagement.

SEQ.004HANDOVER
Documented runbook

Every engagement closes with a written runbook covering recovery, rotation, and ongoing maintenance procedures. The runbook is yours to keep, signed and dated. We rehearse the procedures with you in your presence before sign-off.

SEQ.005RETAINER
Ongoing stewardship · optional

For node infrastructure and treasury work, a monthly retainer covers patching, rotation, and quarterly health checks. Cancellable on 30 days notice. No long-term contracts.

OPERATING PRINCIPLES WHAT WE REFUSE · WHAT WE COMMIT

What we refuse.

No paywalls. No email walls. No tracking analytics. No interstitials. No urgency or scarcity language. No discovery-call-only pricing. No founder-cult of personality. The combination of refusal and commitment is the stewardship statement.

— What we commit to
  1. Real prices for real services. Self-custody $100+, node setup $500+, advisory $100/hr.
  2. Named testimonials with full attribution. No anonymous quotes.
  3. Source-linked guides. Every claim traceable.
  4. Long-form transparency on what each service includes.
  5. Booking calendar visible without form-gating.